Please contact BPA immediately on 01827 63708
Reporting an Emergency or Suspicious Activities
If there is an emergency or if you would like to report suspicious activities in the vicinity of the pipeline, please contact BPA immediately.
What is an emergency?
If you feel there is an emergency in relation to the pipeline, please call BPA immediately on 01827 63708. An emergency can include, but is not exclusive, to any of the following:
Identifying unusual or suspicious activities
We’d ask that all landowners or occupiers remain vigilant as to an unusual activity undertaken by people or vehicles near to the pipeline. If in doubt, simply call us on 01827 63708 and we will do the rest.
When making a call
To help manage the calls and to provide the most effective response, we’d ask where possible that callers provide the following information:
Even if you’re unable to answer the above, please still contact BPA and let us know of any concerns.
How Can BPA Help?
If there is an emergency or if you have any questions relating to working near to the pipeline, BPA is here to help.
Our dedicated helpline number 0800 585 387 that is operated 24/7, 365 days of the year to support landowners or occupiers in the event of a pipeline emergency. The team has a well-developed, regularly tested, emergency response process and a team of well trained staff, supported by retained specialist contractors that are in regular contact with the emergency services and regulatory bodies.
Once contacted by a landowner, our duty officer will process the information, provide advice and if necessary contact the emergency services. The team will also undertake a site visit as well as manage and monitor the situation if required.
To Know What’s Below – Call 0800 585 387
BPA Lands Department
5-7 Alexandra Road
Hertfordshire HP2 5BS