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Know what's below

As part of our ‘Know What’s Below’ campaign to communicate with landowners to ensure they inform us of any changes to landownership or plans to operate in the vicinity of pipelines, we trialled contacting landowners via SMS.

Despite the record responses to our annual letter, some landowners either lost their letters or were too busy to use the self-addressed response envelope.  To offer landowners an easy and convenient way of responding we thought it may work if we sent a text message to the contacts that we have not heard back from.

Of our target list of nearly 300 landowners we sent a simple message asking landowners to reply ‘correct’ or ‘incorrect’ to whether the information they had received from BPA was correct or not.  The response rates were very positive more than a quarter deciding to respond in this way.  Our records were updated to reflect those who responded ‘correct’ and while those who replied ‘incorrect’ were contacted by the team and their details were amended.

All recipients were given the option to opt out of the messaging, however the positive response rates showed that this harder to reach group welcomed the opportunity to respond in this way.

If you have any comments regarding our communications, please contact the team by using the email link below.

BPA's Know What's Below

BPA’s Know What’s Below campaign has received an overwhelming response from the letters it recently issued to nearly 2000 landowner and tenants along its 1000km pipeline network in the UK.

Recipients have responded in record numbers using the enclosed form and self-addressed envelopes, however the BPA Lands Department is keen for those still yet to respond to do so as soon as possible.

By responding, BPA is able to ensure all records are up to date and that they have the correct details should need to be contacted in the event of an emergency.  The letter also provides information on who landowners need to contact, and what to do, if they are required to operate in the vicinity of one of the high-pressure fuel pipelines.  By confirming the landowner details BPA, is able to contact the appropriate person in the need of an emergency.  The Know What’s Below communications campaign also aims to ensure that landowners and tenants along BPA’s pipeline network have the correct details should the need to get hold of a member of the BPA team in the case of a pipeline emergency.

Push for responses

With one final push for responses, BPA is set to select five lucky winners to each receive a luxurious hamper as part of an annual prize draw.  The prize draw for the delicious £100 hamper is made at Christmas, with the winners notified directly by a member of the BPA Lands team.  The BPA team regularly undertakes line walking exercises to survey the land and often makes contact with landowners along the BPA Pipeline network.  This helps ensure that the team is on hand, approachable and available to add expertise and advice to landowners.

If you’ve still not submitted your response, please do so as soon as possible or call a member of BPA’s Lands Department on 0800 585 387 if you are unsure or have lost your documents.  Click here to email the team.

BPA Lands Department

As part of BPA’s Know What’s Below campaign the company’s Lands Department has issued letters to nearly 2000 landowner and tenants along BPA’s 1000km pipeline network in the UK.

BPA is requesting all recipients to respond to the letter using the enclosed form and self-addressed envelope.  By responding, we are able to ensure our records are up to date and that we have the correct details should we need to contact landowners in the event of an emergency or planned works.  The letter also provides information on who landowners need to contact, and what to do, if they are required to operate in the vicinity of one of the high-pressure fuel pipelines.

Those who respond to the request and return their completed forms in the self-addressed envelope by the end of June will automatically be entered into a prize draw to receive one of five luxurious hampers.

By responding, BPA is able to ensure all records are up to date and that they have the correct details should need to be contacted in the event of an emergency.  The letter also provides information on who landowners need to contact, and what to do, if they are required to operate in the vicinity of one of the high-pressure fuel pipelines.  By confirming the landowner details BPA, is able to contact the appropriate person in the need of an emergency.  The Know What’s Below communications campaign also aims to ensure that landowners and tenants along BPA’s pipeline network have the correct details should the need to get hold of a member of the BPA team in the case of a pipeline emergency.

Please keep a look out for the letter and be sure to promptly return it to the BPA team.

Many thanks

 

BPA’s Lands Department

BPA Pipeline repairs

The BPA team has successfully excavated more than 13m of pipeline in Beeston, Cheshire, to undertake repair works to the pipeline’s infrastructure.  The works were completed following close liaison and support from the landowner, allowing for minimal disruption and for normal farming activities to resume promptly.

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Buried High Pressure Oil Pipelines

We’re delighted to announce that the winners of this year’s Know What’s Below hampers are Mr Bell from Cobham, Surrey, and Mrs Deborah Todd from Latimer, near Chesham.  The two winners were selected at random from the hundreds of landowners and tenants who confirmed their contact details and map outlining their ownership of the land that contain’s BPA’s buried high pressure oil pipelines.

Each year BPA writes to the landowners along its pipeline network to remind them of the high-pressure oil pipeline that runs under their land, what to do if they need to undertake groundworks in the vicinity of the pipeline and to check that they are still responsible for the land.  Everyone who returns the map, confirming their details is entered into the prize drawn

The hamper, worth more than £100, is packed with goodies, including wine, chocolates and plenty of other Christmas goodies.  Both recipients were presented with their hampers by members of BPA’s lands team.

Phil Taylor, BPA’s Lands Manager, comments: “Each year we write to landowners to remind them of the high-pressure oil pipeline pipelines that run under their land and to confirm that we have their correct contact details.  Those who respond are automatically entered into the draw and it’s great to be able to give these two lucky landowners a treat just before Christmas.”

High Pressure Oil Pipelines

Letters are sent to more than 2000 recipients along the BPA pipeline network as part of the company’s “Know What’s Below” campaign.  The campaign has helped reduce the number of incidents, accidents and spills along the pipeline network.  In case of emergency relating to the high pressure oil pipelines, contact BPA’s Lands Team here.

BPA Line Walking - Know What's Below

As part of an ongoing programme of line walking, the BPA team has announced that it will be visiting a number of sections of pipeline in the coming weeks including; Bovingdon, just outside of Hemel Hempstead and from the north of Buncefield through Hertfordshire and into Bedfordshire.

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Know What's Below

BPA, the company behind the Know What’s Below campaign and operator of more than 1000km of buried high pressure fuel pipelines, has launched a new website to provide landowners with the information and contacts needed if they are to operate in the vicinity of the company’s pipeline network.

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Pipe-Burying

The team at BPA is currently undertaking a programme of burying above ground pipelines as they are unsightly and potentially dangerous.  the team will be working in the Hertfordshire and Staffordshire area over the summer.

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Know What's Below Hamper winners

Each year BPA’s Lands team write to landowners to confirm both current contact details and for a quick check of the ownership of the land through which the pipeline runs.  This helps us keep contact information up to date and allows us to keep landowners fully informed about the pipeline on their land and any works we may need to do.

In recognition of this annual inconvenience, we give landowners the chance to win a food and wine hamper by simply returning the enclosed forms.  The hamper contains a range of goodies from biscuits and chocolates to wine and chutneys.

The winner, picked at random from those who returned their contact details, was Mr Sinclair of Tollgate Farm Colney Heath. He was the happy recipient of the hamper worth over £100 and packed with goodies.

If you would like the opportunity to win a hamper with more than £100 of food and wine, keep a watch out for our annual letter asking landowners to confirm their contact details, complete the form and return to us using the stamped addressed envelope provided.

We would like to thank all those who have completed their forms and returned them to the BPA Lands team.  Working together we can help keep our high pressure oil pipelines safe.